Are you motivated, curious and conscientious?
Mega is always on the lookout for students to strengthen its customer service.
Work as a student at Mega
Who is Mega?
Mega is a Belgian energy supplier set up in 2013 by entrepreneurs keen to offer a Belgian and cheaper alternative to the multinationals in the energy sector. Since then, Mega has experienced dazzling growth and has carved out a place for itself among the biggest players in the Belgian energy sector.
What will you be doing?
We're looking for students who are available several days a week, from Monday to Friday, to strengthen our customer service department.
Your main task will be to analyse and respond to our customers' requests by email and mainly by telephone. This includes
- Analysing, encoding and modifying customer data; - Completing and monitoring registrations; - Analysing and understanding an invoice; - ...
What are we offering you?
A career in a young, dynamic company and the chance to participate in the development of a fast-growing Belgian company. A real plus for your CV!
We're also offering you an attractive salary.
What are the working hours?
Working hours are flexible!
All we ask is that you are available for a minimum of 12 hours a week. We work half-days of 4 hours and 3 hours.
Hours: 8.30am to 5.30pm.
Where are our offices located?
Our offices are ideally located :
in the centre of Liege near Médiacité, Rue Natalis, 2 - 4020 LIEGE
or in the heart of Leuven, close to the lively Sluispark, Vaartstraat 167- 3000 LEUVEN
Job description
The job
- Learning to analyse, encode and modify customer data. - Learn how to follow up a registration and a move. - Learn to decipher customer invoices and explain them. - Learn how to solve problems. - Learn to manage customer contacts.
Is this job for you?
- You're a business or marketing student. - You're dynamic, autonomous, versatile, analytical and rigorous. - You're comfortable using IT tools. - You like being in direct contact with customers. - You like challenges. - Native / Bilingual Proficiency in French (for the Liège office) or Dutch (for the Leuven office).
Working at Mega means :
- Participating in the development of a start-up with human and social values - With the opportunity to develop your skills rapidly - Working in a young and dynamic environment, where your opinion counts - Having the opportunity to complete an internship or end-of-study project at a later date - The chance to get a job in the centre of Liège or Leuven !
